Our Sustainability Policy
Prepared in line with the Türkiye Sustainable Tourism Program by the Republic of Türkiye Ministry of Culture and Tourism.

At New Balturk Hotel Izmit, we view sustainable tourism not only as a legal requirement but as a vital responsibility we undertake for future generations and our community. Aware of the environmental, social, and economic impacts of our operations, we are committed to using our resources efficiently, developing eco-friendly practices, and maximizing social benefit.

All our efforts are carried out in full compliance with current environmental legislation, occupational health and safety standards, and sustainable tourism policies, making this policy an integral part of our operations.

Environmental Sustainability and Responsibility

With a strong awareness of environmental conservation, we take responsibility to minimize the impact of our activities on natural resources and implement sustainable practices with determination.

Energy and Water Management
We use LED lighting, key card systems, and low-flow water fixtures throughout the hotel to conserve energy and water. With regular maintenance and inspections, we manage these resources efficiently and sustainably.

Waste Management
We separate all waste at its source, contribute actively to recycling processes, and strive to minimize the use of single-use materials.

Minimizing Environmental Impact
We systematically assess our environmental impact to protect local ecosystems and support biodiversity, implementing initiatives to reduce these effects.

Environmental Awareness and Education
We regularly inform our guests and employees on energy and water conservation, waste management, and environmentally responsible behaviors, placing a high priority on raising awareness for a sustainable future.

Social Responsibility and Cultural Sensitivity

We prioritize building strong connections with all segments of society while preserving local cultural values and generating social benefit.

Collaboration with Local Communities
We engage in active partnerships with local communities and support regional economic development by prioritizing local producers and sustainable supply chains.

Fair and Equitable Workplace
We ensure a fair, inclusive, and safe working environment, promote diversity, and strictly oppose discrimination, mobbing, and child labor.

Cultural Awareness
We encourage our guests to respect local culture and values, embracing a service approach that is sensitive to the cultural heritage of our region.

Economic Sustainability

We manage our resources efficiently and focus on continuous improvement to ensure the long-term sustainability of both our business and the local economy.

Contribution to the Local Economy
We give preference to local suppliers and prioritize sustainable, eco-friendly sourcing to support regional development.

Efficient Process Management
We regularly review our operational processes and continuously develop cost-saving and resource-efficient methods.

Quality Management

Excellence in Service
We are committed to delivering services at the highest quality standards, viewing guest satisfaction as a cornerstone of our sustainable success.

Ongoing Training
We support the continuous training and development of our staff to ensure our quality standards are consistently upheld at all levels.

Human Rights and Labor Rights

Ethical and Legal Compliance
We comply fully with business ethics, human rights, and legal regulations, ensuring fair working conditions and standing firmly against all forms of discrimination.

Health and Safety

Safe Environment
We prioritize the health and safety of our guests and employees, constantly improving and monitoring hygiene and cleanliness standards.

Occupational Safety
We implement systems to prevent workplace accidents and conduct regular training and drills to enhance health and safety awareness among our staff.

Risk and Crisis Management

Proactive Management
We systematically analyze risks throughout the facility, take preventive and corrective actions in a timely manner, and continuously improve our processes.

Crisis Preparedness
We develop effective crisis management plans in advance and ensure that all employees are thoroughly trained in their implementation.

Emergency Preparedness
We conduct regular training and drills to enhance our readiness for emergencies and continuously improve our staff’s response capabilities.

Continuous Improvement and Legal Compliance

We periodically review our sustainability policy and strive for full compliance with national and international regulations and best practices in the industry.

We carefully analyze all feedback from guests and employees and incorporate these insights into our process improvement initiatives.

We monitor, measure, and transparently report our sustainability performance.

At New Balturk Hotel Izmit, we are committed to maintaining a business model that protects the environment, supports society, and sustains economic well-being.
We will continue to take responsibility and advance our sustainability efforts every day for a livable world for future generations.

Our Accessibility Policy
Prepared in line with the Türkiye Sustainable Tourism Program by the Republic of Türkiye Ministry of Culture and Tourism.

Legal Framework
Due to our room capacity, our facility is not legally required to provide accessible rooms under the “Regulation on the Certification and Qualifications of Tourism Facilities.” According to the regulation, hotels with 80 or more rooms must have a designated number of accessible rooms. As a 53-room city hotel, we are not subject to this requirement; however, we voluntarily implement accessibility-focused improvements to enhance the comfort of our guests.

Accessibility Measures

Accessible Bathrooms in Guest Rooms
We offer 3 guest rooms specially designed with accessible shower areas and equipment. These rooms feature level flooring, wide access areas, and easy-to-use bathroom amenities for the comfort of guests with disabilities.

Elevator Access
Our elevator provides access to all floors of the hotel and is suitable for wheelchair use, with spacious and quiet operation.

Accessible Common Restroom
Our ground-floor common restroom has been designed for ease of access and use by guests with mobility limitations.

Entrance and External Access
The hotel entrance includes a mobile platform lift and ramp, enabling independent access for guests with physical disabilities.

Our Approach
Although we are not legally required to do so, we see our accessibility measures as part of our corporate responsibility. We continuously work to improve our infrastructure to ensure a more inclusive experience for guests with physical limitations.

Feedback on accessibility is treated as an important component of guest satisfaction. Each suggestion is considered a building block of our improvement efforts.

Wildlife and Biodiversity Conservation Policy
Prepared in line with the Türkiye Sustainable Tourism Program by the Republic of Türkiye Ministry of Culture and Tourism.

At New Balturk Hotel Izmit, we consider the protection of local wildlife a core principle of our sustainable tourism approach. We adopt a respectful and nature-conscious perspective in all our services to maintain the ecological balance in our surroundings.

Our Practices
We carefully conduct our operations with consideration for the habitats of birds, small mammals, insects, and other wildlife near our facility.

We inform our guests not to approach, feed, or interfere with wild animals or disrupt their natural life cycles.

We encourage nature interaction activities such as photography and observation to be conducted silently and from a distance, promoting eco-friendly behavior.

In case of unusual wildlife encounters, we facilitate communication with the relevant authorities and institutions to ensure appropriate action is taken.

No activities, products, or services involving captive wildlife or animals used for commercial or entertainment purposes are permitted within our premises.

Our Approach
Our approach to wildlife aligns with current legislation and best practices. We believe biodiversity protection is not only a matter of preserving natural heritage but also essential for sustainable tourism and a livable future.

At New Balturk Hotel Izmit, we aim to provide an experience in harmony with nature and view respect for all living beings we share our environment with as a fundamental responsibility.

Guest Information
The success of our conservation efforts depends directly on the awareness and sensitivity of our guests. Therefore, we kindly ask you to follow the guidance below when spending time in nature:

• Do not approach, touch, or feed wild animals.

• Avoid entering nesting areas, water sources, or natural shelters.

• Do not use flash photography, play loud music, or make sudden movements.

• Keep your pets under control and avoid contact with wildlife.

• Observe wildlife quietly and from a distance using binoculars or zoom lenses.

• If you notice an injured or unusual animal, please inform the hotel reception so we can contact relevant experts.

The sustainability of nature depends not only on protecting specific species but also on preserving their habitats.
Please remember: “Observe only — do not interfere.”
Nature is generous, as long as we treat it with respect.